Performance Conversations @ MySkills.Africa

Conducting a performance conversation. Having performance conversations that count.

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Conducting a performance conversation. Having performance conversations that count.

Course Content

10 Lessons | Performance Conversations

Lesson 1

Introduction To This Course

Pp 1/5 – Performance Conversations – Intro Video
Pp 2/5 – Why Are Performance Conversations So Important?
Pp 3/5 – The Importance of Performance Conversations In Performance Management
Pp 4/5 – What Will You Gain From Completing This Course?
Pp 5/5 – Q&A – Self-Reflection Exercise

Lesson 2

Performance Management In My Business

Pp 1/2 – Definition
Pp 2/2 – What It SHOULD BE

Lesson 3

Your Past Experiences

Pp 1/2 – Template
Pp 2/2 – Your Past Experiences With Performance Conversations – Essay

Lesson 4

Understanding Performance Management

Pp 1/3 – What It IS, And What It ISN’T
Pp 2/3 – Great Article – McKinsey & Co – Discussion on Employee Evaluation & Performance Management
Pp 3/3 – McKinsey Article – Insights and Analysis – Essay

Lesson 5

Preparing For More Effective Performance Management

Pp 1/5 – Traditional vs Effective Performance Management Flow
Pp 2/5 – Things to consider
Pp 3/5 – Critical Questions
Pp 4/5 – Critical Questions – Essay
Pp 5/5 – Reflection

Lesson 6

Linking The Flow To The Performance Agreement

Pp 1/2 – Overview – Flow & the Performance Agreement
Pp 2/2 – The 7 Elements of the Performance Agreement

Lesson 7

Preparing For The Performance Conversation

Pp 1/7 – Starting The Performance Conversation
Pp 2/7 – The 3 Key Performance Factors
Pp 3/7 – The First Step
Pp 4/7 – Ask the Selected Staff Member To Complete The “Willing” Questionnaire
Pp 5/7 – Ask The Selected Staff Member To Complete The “Able” Questionnaire
Pp 6/7 – Ask The Selected Staff Member To Complete The “Allowed” Questionnaire
Pp 7/7 – Complete The Activity Board iro The Selected Staff Member

Lesson 8

Have The Actual Performance Conversation

Pp 1/2 – Link Back To The Performance Management Flow
Pp 2/2 – The Performance Conversation Guide

Lesson 9

Post-Conversation Feedback

Pp 1/2 – The Importance of Feedback
Pp 2/2 – Characteristics of Effective Feedback

Lesson 10

End Of Course Video & Essay

Pp 1/2 – In Closing … Video
Pp 2/2 – End-of-Course Essay

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