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Course Content
15 Lessons | Conflict Resolution
Lesson 1
Introduction To This Course
- Lesson 1: Pp 1/2 – Introduction – Video
- Lesson 1: Pp 2/2 – Conflict Resolution – Overview
Lesson 2
Understanding Conflict in Your Life
- Lesson 2: Pp 1/4 – What Causes Conflict?
- Lesson 2: Pp 2/4 – Conflict in Your Life – Self Reflection and Essay Task
- Lesson 2: Pp 3/4 – Conflict in Your Life – Further Questions and Essay Task
- Lesson 2: Pp 4/4 – Conflict in Your Life – How Will Conflict Resolution Help You – Video
Lesson 3
Why Resolving Conflict in Your Life Is So Important
- Lesson 3: Pp 1/3 – The Importance Of Conflict Resolution – 8 Reasons
- Lesson 3: Pp 2/3 – The Challenges in Resolving Conflict
- Lesson 4: Pp 3/3 – Typical Pitfalls That Cause Conflict – Essay Task
Lesson 4
Typical Pitfalls That Cause Conflict
- Lesson 4: Pp 1/3 – Typical Pitfalls That Cause Conflict – Overview Video
- Lesson 4: Pp 2/3 – Typical Pitfalls That Cause Conflict – List
- Lesson 4: Pp 3/3 – Typical Pitfalls That Cause Conflict – Essay Task
Lesson 5
The Cost Of Not Dealing With Conflict
- Lesson 5: Pp 1/1 – The Cost Of Not Dealing With Conflict
Lesson 6
The Impact of Diversity on Conflict Resolution
- Lesson 6: Pp 1/1 – Conflict Resolution – The Impact of Diversity
Lesson 7
Your Progress So Far – Self Awareness Exercise
- Lesson 7: Pp 1/4 – Progress So Far – Video
- Lesson 7: Pp 2/4 – Progress So Far – Taking Stock
- Lesson 7: Pp 3/4 – Progress So Far – My Self Awareness Time
- Lesson 7: Pp 4/4 – Progress So Far – Essay Task
Lesson 8
Effective Conflict Resolution – The 6-Step Process
- Lesson 8: Pp 1/9 – The 6-Step Process – Setting The Scene
- Lesson 8: Pp 2/9 – The 6-Step Process – Introduction
- Lesson 8: Pp 3/9 – The 6-Step Process – Overview
- Lesson 8: Pp 4/9 – The 6-Step Process – Step 1
- Lesson 8: Pp 5/9 – The 6-Step Process – Step 2
- Lesson 8: Pp 6/9 – The 6-Step Process – Step 3
- Lesson 8: Pp 7/9 – The 6-Step Process – Step 4
- Lesson 8: Pp 8/9 – The 6-Step Process – Step 5
- Lesson 8: Pp 9/9 – The 6-Step Process – Step 6
Lesson 9
Effective Conflict Resolution – Think Before You Act or Speak
- Lesson 9: Pp 1/1 – Think Before You Act or Speak
Lesson 10
Effective Conflict Resolution – Hot Buttons
- Lesson 10: Pp 1/5 – Hot Buttons – Intro Video
- Lesson 10: Pp 2/5 – Hot Buttons – Make a List
- Lesson 10: Pp 3/5 – Hot Buttons – Self Talk
- Lesson 10: Pp 4/5 – Hot Buttons – Breathing
- Lesson 10: Pp 5/5 – Hot Buttons – Visualise
Lesson 11
Effective Conflict Resolution – I-Statements
- Lesson 11: Pp 1/1 – Effective Conflict Resolution – Using I-Statements
Lesson 12
Effective Conflict Resolution – Mental Preparation
- Lesson 12: Pp 1/2 – Mental Preparation – Intro
- Lesson 12: Pp 2/2 – Mental Preparation – The 8 Questions
Lesson 13
Effective Conflict Resolution – Planning Template
- Lesson 13: Pp 1/1 – Planning Template
Lesson 14
Effective Conflict Resolution – Test Your Knowledge
- Lesson 14: Pp 1/1 – Test Your Knowledge
Lesson 15
End Of Course Essay
- Lesson 15: Pp 1/1 – End Of Course Essay
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