Performance Conversations

Performance Management In My Business

• Pp 1/2 – Definition
• Pp 2/2 – What It SHOULD BE

Your Past Experiences

• Pp 1/2 – Template
• Pp 2/2 – Your Past Experiences With Performance Conversations – Essay

Understanding Performance Management

• Pp 1/3 – What It IS, And What It ISN’T
• Pp 2/3 – Great Article – McKinsey & Co – Discussion on Employee Evaluation & Performance Management
• Pp 3/3 – McKinsey Article – Insights and Analysis – Essay

Preparing For More Effective Performance Management

• Pp 1/5 – Traditional vs Effective Performance Management Flow
• Pp 2/5 – Things to consider
• Pp 3/5 – Critical Questions
• Pp 4/5 – Critical Questions – Essay
• Pp 5/5 – Reflection

Linking The Flow To The Performance Agreement

• Pp 1/2 – Overview – Flow & the Performance Agreement
• Pp 2/2 – The 7 Elements of the Performance Agreement

Preparing For The Performance Conversation

• Pp 1/7 – Starting The Performance Conversation
• Pp 2/7 – The 3 Key Performance Factors
• Pp 3/7 – The First Step
• Pp 4/7 – Ask the Selected Staff Member To Complete The “Willing” Questionnaire
• Pp 5/7 – Ask The Selected Staff Member To Complete The “Able” Questionnaire
• Pp 6/7 – Ask The Selected Staff Member To Complete The “Allowed” Questionnaire
• Pp 7/7 – Complete The Activity Board iro The Selected Staff Member

Have The Actual Performance Conversation

• Pp 1/2 – Link Back To The Performance Management Flow
• Pp 2/2 – The Performance Conversation Guide

Post-Conversation Feedback

• Pp 1/2 – The Importance of Feedback
• Pp 2/2 – Characteristics of Effective Feedback

End Of Course Video & Essay

• Pp 1/2 – In Closing … Video
• Pp 2/2 – End-of-Course Essay